Frequently Asked Questions

Everything you need to know about our products and services

How do I redeem the cape after purchasing it?

1. Redeem your code at minecraft.net/redeem with the correct Microsoft account. 2. Open the Minecraft Launcher and sign in with the same account. 3. Open Minecraft: Bedrock Edition, go to the Dressing Room and find your cape in the capes section. 4. Close Bedrock and open Minecraft: Java Edition. 5. Go to Skins, highlight the skin you are using, open its menu (...) and choose Edit. 6. Select your new cape and enjoy!

Can I use it on both Bedrock and Java?

Yes! All our capes are cross-platform and work on both Java and Bedrock editions of Minecraft. The code you receive can be redeemed on a Microsoft account and will appear on both versions.

How long does delivery take?

Delivery is instant! Once your payment is verified, you'll receive your code immediately via email and it will also be displayed on the order success page. For cryptocurrency payments, this typically takes 1-3 confirmations (about 5-15 minutes). For UPI payments, verification is usually instant.

Are these codes legitimate?

Yes, absolutely! All our codes are 100% legitimate and are obtained through official means. Each code is unused and has never been redeemed before. We source our codes directly from official events and promotions.

What if the code doesn't work?

In the rare event that a code doesn't work, please contact our support team immediately at /support with your order ID. We will verify the issue and provide you with a replacement code or a full refund within 24 hours.

Can I get a refund?

Yes, we offer refunds for undelivered or non-working codes. Refund requests must be made within 24 hours of purchase. Please contact our support team with your order details.

Do you offer bulk discounts?

Yes! For orders over $100, we offer automatic discounts. For larger bulk orders (10+ codes), please contact us through the support page for custom pricing.

Is my payment secure?

Absolutely! We use industry-standard encryption for all transactions. For cryptocurrency payments, we use secure wallet addresses. For UPI payments, we use the official UPI infrastructure. We never store your payment details.

What payment methods do you accept?

We accept Litecoin (LTC) and UPI (Unified Payments Interface) for Indian customers. Both payment methods are secure and provide instant verification.

Can I change my cape code to a different Microsoft account?

No, once a cape code is redeemed to a Microsoft account, it cannot be transferred to another account. Please make sure you're redeeming it on the correct account.

Do these capes affect my gameplay?

No, capes are purely cosmetic and do not give any gameplay advantages. They only change your character's appearance in the game.

How do I contact support?

You can reach our support team 24/7 through the Support page (/support). We typically respond within 1-2 hours during business hours and within 6 hours outside of business hours.

Still have questions?

Contact Support